Vinted Users Share Frustration About Sizing Modifications

Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.

This online marketplace has updated its measurement guidelines for women's and children's garments failing to inform all users about the change.

Digital Channels Reaction

Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.

The company said the updated approach better aligns with similar services.

The platform has recommended to review their products and manually change the size where appropriate, causing user dissatisfaction.

Size Classification Updates

Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.

With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but currently displays as UK 16-18.

Member Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she said.

Required Changes

Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".

"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.

Marketplace Information

The service features exceeding 100 million shoppers, with 18 million British users.

It has become a favored option to second-hand platforms like eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: last year, the service retracted a modification concerning shipment methods due to shopper criticism.